Consultant - Government Advisory - IT Infrastructure

- Experience in IT Infrastructure management ( Excellence in managing large IT operations and IT Service Delivery,Projects and compliance). Having strong experience both on vendor and customer IT management. An extrovert individual with strong relationship management skills and proficient in understand of users requirement and convert them into technical solution.

- A process driven individual and have core focus on enabling and adherence of process to achieve the maximum benefit and leverage the value of best practices. Implemented and executed certification for ISO 27001/9001 and ITIL V3 in multiple organizations across industry i.e. IT-ITES / Software Consultancy / BFSI / BPO etc.

- Handsome experience in Onsite / Remote Infrastructure management setups, ability to managing 50+ resources and user base of 4500+ in a distribution and multi line business.

- Managed multiple large IT transformation for service delivery and customer experience both on customer and vendor side.

Key Strengths - Innovative, eye to details, disciplined and hard task master.

IT Capabilities - ITIL framework, Project Management, P&L Management, IT leadership, IT Operations/Service delivery, Software compliance/SAM and IT asset management framework.

Specialties -

- Experience in IT Infrastructure

- Experience in SWAN / SDC /e-Governance

- Certification: PMP / ITIL / Prince 2