Role and Responsibilty :
You're Awesome At :
- Translating the marketing requests into actual output that will touch the customers or prospects.
- Marketing and technical database system/campaign management software.
- Identifying and resolving potential issues before campaign execution and possess a detailed knowledge of the entire campaign process.
You'll Be Improving & Responsible For :
- Educating the business perspectives on new approaches for audience selection, such as data usage and statistical validation data
- Maintaining the definition requirements for reporting tools
- Performing data-mining searches from the data warehouse
- Generating insight into customer segments for use within business development and other CRM initiatives
- Initiating, driving and supporting CRM, 1PD, 2PD and 3PD activities using data
- Data Science & analytics (Logistics regression/Time series modelling/ trend analysis) while maintaining data integrity
- Providing data metrics (clarity, accuracy, depth and recommendations) to business and all stakeholders
- Providing reporting support to Key Account Management program for APAC & EMEA
- Campaign list creation and management (for both email and business development campaigns).
- Analysing ongoing and end-of campaign results
- Using SQL Server and Excel to prepare accurate marketing campaign lists and reports
- Managing CRM lifecycle eDM series to ensure candidates and clients are fully engaged at the right time with the right communication
- Identifying growth, cross sell, up sell and retention opportunities within the database
- Preparing Audience in DMP for campaigns and track performance
- Ensure campaign tracking reports measure results consistently across all divisions and regions
- Liaising with key Stakeholders to ensure customer master database are maintained well
- Provide support within the CRM team on cross functioning roles
Your Experience Across The Years in the Roles You've Played -
- Minimum 2-4 years of experience working closely with data/ reporting in a SQL Server/Redshift environment or CRM, DMP, Google analytics/ Omniture
- Experience communicating or reporting to senior stakeholders
- Experience in PowerBI, Exact Target, GA, Adobe, DMP, Datorama and SQL Experience in website scrapping and statistical predictive modelling will be highly advantageous
- Strong Excel reporting skills (Macro, Pivot table, V-lookup etc)
- Identifying best practice and reporting function methodologies
- Business systems and operational experience in Marketing Analytics, Performance marketing or campaign analytics
- Experience of utilising data analysis
- Embrace and initiate change Building strong internal and external relationships
- Hands-on experience such as SQL data extraction, running campaigns, driving projects, prepare proposal and make presentation to senior management will be highly advantageous
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