Founder/CEO at PKS & Associates
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Collection Manager - B2B Segment (8-14 yrs)
Collection Manager - B2B @ Gurgaon, India
Our client is an outsourced debt collection company in B2B domain and they would like to fill-up following position asap.
Position : Collection Manager - B2B
Location : Gurgaon
Education : Any UG/ PG
Experience : 8-14 years
Compensation : Commensurate with education and experience
Role Responsibilities and Desired Profile :
1. Candidate will be responsible for delivery for a set of existing clients, with an emphasis on great client experience. Working with a dedicated team of executives, delivery as per the client expectations is the basic foundation for this role.
- Delivery to client would be in the form of expected AR collections every month/quarter/Year and ensuring each collected rupee is accounted for in the books. Ensuring that the team adheres to the required norms of customer relationship and FCPA guidelines is a must.
- Proactive feedback to client on improvement in processes and creating an all-round experience is what we look forward to. This role involves traveling, meeting customers at locations and visiting client offices across India.
2. Experience in B2B Sales, Collections, Credit Control and Operations. Should have led teams (Min 8-10 Members) for at least 2 years.
- Interested candidates should be comfortable with traveling and field role. Must have excellent communication skills and corporate communication etiquettes. Education is open. Candidates doing B2C collections/ retail collections need not apply. This is strictly a B2B role and those doing AR collections from corporates only will be considered.
Pradeep K. Sharma
Founder CEO - PKS & Associates