Cogoport - Head - Enterprise Sales

Roles and Responsibilities :

1. The candidate would be responsible for sustaining and growing the industry vertical with P&L responsibilities.

2. Good at leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of customers.

3. Laying down the roadmap for new account acquisition for the industry and ensuring its execution.

4. Strategizing and executing all account-related initiatives from operational troubleshooting to activation.

5. The person should have led the operations team in delivering the best Customer experience while having a 360-degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.

6. Managing the administration function, operational performance reporting, and streamlining processes and systems wherever possible.

7. Responsible for managing the team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team.