We are looking to hire a Program Manager to lead our efforts on creating a world class Learning Experience for all our students. Student Experience can be divided into these three broad categories: Doubt Resolution Quality: One of the core features of our learning experience is a quick 1:1 doubt resolution methodology with the help of Teaching Assistants(TAs). These TA's are our ex-students who understand the content really well. As a Program Manager you will be responsible for: a. Managing the whole teaching assistant program including hiring, creating incentive plans for TA's etc b. Managing the team of executives who will be keeping a check on the work done by the TAs c. This would require both creating processes as well as figuring out the tech projects that could streamline this process d. Two main metrics to follow here are the Average Doubt Resolution Time and Average Doubt Rating received. Student Motivation: We need to continuously work on increasing the completion rates of our courses. One main factor here is how engaging the platform is and how motivated we can keep our students. As a Program Manager you will be responsible for: a. Creating workflows/processes to increase student motivation and keep them engaged with the platform. b. Managing the team of executives who will be available for you to call/email the students if needed c. This includes platform changes as well as any manual intervention required to keep students on track to do well in the program. d. Main metric to follow here are the completion rates of students. Student Communication Management: At Coding Ninjas we believe that learning can be effective only if its interactive. In order to ensure that students are engaging with each other and also with our team we create Slack/Whatsapp groups for the students. As a Program Manager you will be responsible for: a. Creating processes to ensure that the communication is effective and timely. b. Figuring out our tech projects to streamline this process The above categories are reflecting the way we look at Student Experience right now. As a Program Manager you will have complete independence on what other initiatives/programs you would like to start to ensure better learning experience. You would be expected to create processes and design tech projects which work at Scale. Skill requirement: - 3+ year experience in team management - Excellent Problem Solver - Highly data oriented - Entrepreneurial and able to think on your feet to come up with ways to solve problems. - Outstanding verbal and written communication skills Compensation: INR 12-18L CTC based on experience About us: Coding Ninjas is one of the largest online coding EdTech company in India. We teach 15,000+ students annually through our online platform. We have a monopoly position in the college market in India and are now expanding into new verticals to sustain our meteoric growth. Founded in 2016, Coding Ninjas has bootstrapped its way to multi-million dollar revenue and 60+ employee strength. Founded by Ankush Singla, Kannu Mittal, Dhawal Parate, with IIT and Stanford background, and experience of working in Amazon, Facebook, Cars24, and other top startups in India. As pioneers in EdTech, Coding Ninjas is on its path to become the defacto coding education company in India for college students

Delhi

Coding Ninjas - Program Manager - Student Experience 

Coding Ninjas - Program Manager - Student Experience  ,Job Description for Coding Ninjas - Program Manager - Student Experience  in Coding Ninjas in  Delhi for (3-8) years of experience. Apply Now!

Job Description for Coding Ninjas - Program Manager - Student Experience  in Coding Ninjas in  Delhi for (3-8) years of experience. Apply Now!