The Head, HR role includes (but is not limited to) the following activities:
- Works closely with executive leaders and management to advise, counsel, and provide coaching and resolution to address employees' performance. Provides performance management guidance to line management (coaching, counseling, career development, disciplinary actions).
- Works closely with the leadership team and employees to provide consultation and guidance to improve work relationships, build morale and increase productivity and retention.
- Manages Human Resource Team and provides guidance to resolve complex employee relations issues.
- The Head,HR plans and makes improvements to new employee orientation programs to foster positive attitudes toward the institution's goals.
- Ensures the maintenance records of transactions such as hires, promotions, transfers, terminations, attendance records, discipline records, employee performance appraisal records and schedules.
- Directs the training, planning, and skill building of the HR staff to prepare them for future growth for the company and individual career paths.
- Serves as the first point of escalation, communicates business developments and organizational changes to subordinates, and addresses and resolves employee concerns.
- Promotes ethical and cultural awareness to the workforce through training, development and consultation.
- Assists in the development, implementation, and compliance of Human Resource policies and procedures and their dissemination through employee handbooks, communications and/or meetings.
- Prepares reports in conformance with legislated and legal requirements or organisation needs.
- Communicates changes in the organization's personnel policies and procedures and ensures proper compliance is followed.
- Reports daily, weekly, monthly and quarterly OKR reporting and tracks this against the Annual OKRs
- Responsible for continuous improvement and innovation as it related to improving processes, addressing performance, creating action plans and ensuring proper training and development of employees.
- Actively participates with the interviewing, and hiring process.
- Other duties as assigned.
Team Management:
- Lead, manage and develop the human resource team, establishing and maintaining high levels of customer service within the team.
- Develop and manage the departmental budget to agreed targets and KPIs, monitoring and reporting performance and recommending contingency plans and actions to meet commercial targets
Required Core Competencies include:
- Outstanding organizational skills and high attention to detail; outstanding written and oral communication skills.
- Strong work ethic coupled with an enthusiastic and passionate approach to one's work.
- Proactive problem solver who demonstrates initiative and teamwork.
- Strong presentation and facilitation skills.
- Passion for data integrity, process definition, and continuous learning.
- Results-driven, solutions-oriented, and comfortable in a fast-paced environment with competing priorities.
Professional Background:
- A minimum of a Bachelor's ; A Masters in Human Resources is preferred and over ten years related experience in
Human Resource management function with a minimum of 4 years in a Senior level position.
- Required specific responsibility in creation in business plans, budgets, software implementation, and monitoring performance with metrics
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