Cluster Manager - Retail Footwear

Cluster Manager based out of Indore for a Retail Footwear Brand

We are hiring for a premium footwear brand as Cluster Manager based out of Indore, Madhya Pradesh.

Purpose/Mission :

- This role is responsible to meet or exceed Retail Sales KPIs, Comp Growth against planned Budgets of Franchisee run Mono brand stores(12-15 stores).

- To drive commercial success and strengthen retail execution in the assigned stores.

Functional :

- To ensure proper execution of established policies, procedure, initiatives and directives regarding store operation, visual merchandising, staff training and in-store marketing store activation

- To ensure all stores commercial success

- Responsible for a business of approx 10 crs per annum

- To support front Retail forces via Store operation excellence programs to ensure increasing stores- productivity and profitability

- To ensure all stores comply Global VM standard and guideline

- Identify and communicate Market needs and best practices

- To visit Franchise stores and to ensure NS productivity, Retail KPIs, VM, Re-order enforcement, etc.

- To group Franchise customers, set objectives, strategies, tactics, allocate resources and ensure translation into action plans respecting the framework set by the customer portfolio strategies

Controlling :

- To measure progress on own KPIs

- To report to Area Retail Manager

- To review and take action on all MIS reports

- To monitor and report on stores and competitors Sales and activities, and propose/initiate/take actions

- To provide realistic plans and forecasts on store performances

KPIs :

- Retail Sales, KPIs, Comp Growth of the Cluster against planned Budgets of own managed stores ( 12 - 15 stores )

Store Operations Excellence :

- Store Audits

- Managing staff motivation/incentives and productivity, Comp growth in staff productivity - avg sales / month/year

- Motivate and engage with the Store managers and the Retail associates on a day to day basis to drive the best from them

- Work closely with the Partner and Partners team to implement best practices

- To closely monitor merchandise movements and propose stock transfers/reorders to the partner

- To work closely with the Merchandising/VM/Training and the COE teams and implement the guidelines received

- To Train and Develop the Store managers/Retail associates which will ensure profitable and well managed stores