Cluster Manager - FMCG

Responsibilities : 

Merchant Acquisition : 

- Set up and lead the team to achieve merchant acquisition goals and targets 

- Track progress against plan by implementing strong processes & review mechanism using well 

- Defined metrics 

Account Management : 

- Set up and drive the team to achieve active merchant targets through effective servicing 

- Ensuring effective deployments, training and farming of merchants acquired 

- Plan, assess & implement monetization avenues 

Map Competition : 

- Monitor competition activity in key accounts and ensure appropriate response strategies are formulated and implemented 

- Share best practices internally for growth of the larger team 

Team and Stakeholder Management : 

- Contributions in the areas of leadership development, employee engagement, organization development and capacity building 

- Work with internal stakeholders including Marketing, Customer experience