Cluster Head - Sales - Talent Transformation Firm

Designation: Cluster Head

Years of Experience: 8-15 Years

Location: Delhi/Mumbai

Mode of hiring: Full Time

About us:

We are HumanCap, a Global Leadership Advisory and Executive Search firm. We have a history of working with Fortune 100 companies in the world and some big names who are giant unicorns as well as emerging startups that are on the verge of becoming the top player in their fields.

We believe in quality and assessments in order to present the top resources to our clients and eventually help them to grow bigger and better

Company Overview:

This is for one of the world's largest outcome-focused talent transformation companies. Using their integrated solutions, they partner with organizations for their talent development needs across all functions, from the frontline to CXOs. Based on their Result-Focused Learning (RFL) approach, they design blended learning solutions that enable companies to develop people capabilities to meet their business objectives. They are one of the leading unicorn organization of India leading in their field in 100+ countries across the world. They are one of the most successful startups of the modern era in terms and revenue and growth.

They are the No.1 Start-up in India, as per the LinkedIn Top Start-ups 2020 list. This is the third year in a row that they have been featured as one of the Top Start-ups by LinkedIn after 2018 and 2019.

Detailed Job Description:

1. Responsibility:

This position will be responsible for the managing Key Accounts, achieving revenue plan through farming and acquisition strategies of named accounts in the North Region. They will be responsible to position the companyfor Business as the preferred long-term learning solutions partner for all their Data/ Tech, Leadership, Softskills, Behavioral training, Technical and Non -Technical Hiring and their Digital / eLearning needs.

2. Reporting Structure

Reporting To: Business Head - India Enterprise

Additionally, the individual will have to collaborate and coordinate with both Internal and External stakeholders:

Internal Stakeholders:

- Team members

- Capability Teams

- Client Servicing, Project Management & Operations Team

- Finance Team

- Senior Leader

- External Stakeholders:

Key Decision makers in client organizations - CXO, Chief Technical / IT Officers, HR and L&D Managers, Business Heads and Leadership teams.

KRA (Key Result Areas) for this role:

- Leading a team of 3 to 5 key account managers.

- Identifying Business Opportunities in named accounts.

- Sending out and winning proposals

- Driving the team basis targetset.

- Driving client engagement, Managing and growing client relations.

- Ensure excellent customer service and collections.

3. Nature of the Role:

- This is a leadership role, responsible for driving revenues, generating scaling and skilling, solutions ensuring superior client relationship. The candidate has to ensure market knowledge on solutioning, new needs, pricing strategies and drive inputs for internal stakeholders

4. How is success measured?

Success in this role is based on 2 crucial factors:

Quantitative factors:

- Achievement of monthly, quarterly, and annual individual and team targets.

- Ensuring timely invoicing and Collections

Qualitative factors:

- Effective leadership skills

- Ability to come up with innovative solutions in challenging situations.

- Problem solving attitude.

- Going above and beyond in providing excellent customer service, garnering positive client feedback and ratings.

5. Preferred Experience and skills:

- Experience in structuring large deals and successfully negotiating with senior leaders of an organization (CXOs, CHROs, L&D Heads, L&D Managers and Business Heads).

Preferred: Graduate / Post Graduate with at least 8-15 years of selling experience preferably in learning/ OD (Organizational Development) or solution selling to large enterprise clients across industries.

Skills : Sales Process Management, Solution selling, Concept Sales, Account Management, Cross selling and upselling.

Skills : Communication Skills, Presentation Skills, Proposal writing, Negotiation Skills, Team Management and Leadership

6. Core Skills & Attributes:

- Proven track record of handling a certain quantum of sales quota and meeting team targets consistently.

- Should demonstrate a good functional understanding of the business and should be capable of quickly understanding new business sectors and industry verticals.

- Must possess strong negotiation skills and ability to establish relationships and network effectively.

- Must possess effective leadership skills.

- Must be presentable and must have excellent communication skills

- Should have the ability to collaborate with internal teams to create propositions and service the client seamlessly.