Posted By
Posted in
Sales & Marketing
Job Code
1400672
Cluster Head - Sales
Designation: Cluster Head - Enterprise Sales
Years of Experience: 8-15 Years
Location: Bangalore/Bengaluru
- They will be responsible to position the company for Business as the preferred long-term learning solutions partner for all their Data/ Tech, Leadership, Soft skills, Behavioral training, Technical and Non -Technical Hiring and their Digital / eLearning needs.
Reporting Structure:
Reporting To: Business Head - India Enterprise
Additionally, the individual will have to collaborate and coordinate with both Internal and External stakeholders:
Internal Stakeholders:
- Team members
- Capability Teams
- Client Servicing, Project Management & Operations Team
- Finance Team
- Senior Leader
- External Stakeholders:
Key Decision makers in client organizations - CXO, Chief Technical / IT Officers, HR and L&D Managers, Business Heads and Leadership teams.
KRA (Key Result Areas) for this role:
- Leading a team of 3 to 5 key account managers.
- Identifying Business Opportunities in named accounts.
- Sending out and winning proposals
- Driving the team basis target set.
- Driving client engagement, Managing and growing client relations.
- Ensure excellent customer service and collections.
Nature of the Role:
- This is a leadership role, responsible for driving revenues, generating scaling and skilling, solutions ensuring superior client relationship.
- The candidate has to ensure market knowledge on solutioning, new needs, pricing strategies and drive inputs for internal stakeholders
How is success measured:
Success in this role is based on 2 crucial factors:
Quantitative factors:
- Achievement of monthly, quarterly, and annual individual and team targets.
- Ensuring timely invoicing and Collections
Qualitative factors:
- Effective leadership skills
- Ability to come up with innovative solutions in challenging situations.
- Problem solving attitude.
- Going above and beyond in providing excellent customer service, garnering positive client feedback and ratings.
Preferred Experience and skills:
- Experience in structuring large deals and successfully negotiating with senior leaders of an organization (CXOs, CHROs, L&D Heads, L&D Managers and Business Heads).
Preferred: Graduate / Post Graduate with at least 8-15 years of selling experience preferably in learning/ OD (Organizational Development) or solution selling to large enterprise clients across industries.
Skills : Sales Process Management, Solution selling, Concept Sales, Account Management, Cross selling and upselling.
Skills : Communication Skills, Presentation Skills, Proposal writing, Negotiation Skills, Team Management and Leadership
Core Skills & Attributes:
- Proven track record of handling a certain quantum of sales quota and meeting team targets consistently.
- Should demonstrate a good functional understanding of the business and should be capable of quickly understanding new business sectors and industry verticals.
- Must possess strong negotiation skills and ability to establish relationships and network effectively.
- Must possess effective leadership skills.
- Must be presentable and must have excellent communication skills
- Should have the ability to collaborate with internal teams to create propositions and service the client seamlessly.
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Posted By
Posted in
Sales & Marketing
Job Code
1400672