Cluster Head - Retail Banking

Cluster Head for one of the largest Indian MNC Bank

- Responsible for Cluster business targets, ensuring high quality service, customer relationship

- Managing all aspects of Customer Relationships

- Responsible for profitability of all the branches in the cluster

- Regular visit to all the branches

- Responsible for bottom and top line of all the branches in the Cluster

- Identifying new business revenues

- Management and cluster audit and compliance

- Ensuring Staff productivity & Product penetration

- Implement new processes for managing better customer relationships

- Managing all product of retail branch banking

- Ability to Handle Multiple branches

- Should posses knowledge of Retail Liability products