Cluster Head - Operations - Bank

Subject : Immediate Hire - Cluster Head-Operation

We will be glad to represent you to the best names in the industry and help you in your job search for numerous excellent opportunities available with us.

Job Description:

- Handing the Corporate Services Desk, which includes handling of day-to-day banking functions at the branches and servicing customers handling queries, complaints and requirements of corporate customers across all products for both Retail & Corporate.

- Provide support to relationship managers & product sales managers for servicing corporate clients - attend to customer requirements, coordinate with back office operations & facilitate their transactions as required to ensure total customer satisfaction

- Processing savings & current A/c Opening/Closure, RTGS, Internet banking queries, ensuring regulatory compliance regarding Know Your Customer (KYC) guidelines as laid by RBI.

- Comply with bank policies and procedures to ensure safety and security of bank's and customer's assets.

- Provide interface to the channels for all the service quality related issues.

- Ensure timely escalation of issues impacting business and possible solutions to address the concerns.

- Responsible for offering complete financial solutions to India's most demanding corporate clients including Trade finance services & other simple banking transactions.

- Assist in new products, processes or systems roll out. Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for various product and services.

- Assist in follow up on recoveries/dues from the customers

Note-

- Candidate should have at least 7yrs experience in Bank operation.

- Currently should be handling overall branch operation.

- Candidate should be open Dehradun location.

If you are interested and looking for a similar opportunity. Kindly respond back with the following details:

Current CTC:
Expected Hike:
Notice Period:

If you are not comfortable or interested in this job opening, please feel free to forward this to others you know who may be a great fit for this position or simply ignore it.

Contact - poojabhardwaj60@gmail.com

Pooja Sharma