Cluster Head - Dairy Channel - Retail Agri Business

Cluster Head Dairy Retail Agr

Urgent Opening for 'Cluster Head Dairy - Retail Agr' in a leading Bank .

Location-Mumbai

Job Purpose:

- To ensure business development of dairy channel forthe cluster assigned across all parameters, in order to achieve objectives of profitability.

- Lead a result oriented team and responsible for achieving the Cluster's sales / recovery targets, ensuring high quality service and customer relationship management.

- Ensuring productivity of team as per the bank's norms and compliance with banking rules, regulations &procedures.

Job Responsibilities:

- Business development - To achieve budgeted business targets of the region assigned by the management across all parameters i.e. Business, Portfolio& Portfolio quality, housekeeping &cross sell.

- Provide strategy and plan for meeting targets/ objectives; provide guidance and direction on various parameters of business so that targets are met.

- Portfolio quality -in terms of NPA Control.

- Work towards balanced business growth vis-a-vis products, credit policies and local requirements of the region across varied geographies and to achieve planned asset growth

- Customer service & Competition Analysis

- Delivering unmatched customer service.

- Understanding the products/ processes of competition and suggesting customized product offerings by taking up with appropriate product teams.

- To start business in new locations; for generating business from untapped areas. Retention of existing customers from competition by delivering exceptional service

- Team management - Working together with Product Team and Credit for exploring new opportunities and ensuring we cover most of the potential areas well and are competitive in the market place.

- Analysis of MIS. Analysis of performance of all channels including RM's, SO's, BCs.

- Stress on performance driven culture.

- Motivating for regular training as per team's requirement to enable them to perform as per their capabilities. Promoting team culture so that everyone works as a team

- Recruitment and training of staff to ensure staff is exposed to skill based, product knowledge based and Operational knowledge based training

- Others - Undertaking Marketing Activities

- Branch visits

- Leadership in propagating the 'One Bank' objective

- Communication of Senior Management directives down the line

- Providing constructive feedback/solutions for customer/business issues

- Any other task assigned by seniors from time to time.

Educational Qualifications Key Skills:

- Graduation (preferably Agri Business)

- Post-Graduation - MBA (preferably Agri Business)

- Sales and Influencing Skills

- Banking Product & Process Knowledge

- Planning and Organizing Skills

- Communication

- Knowledge of Competition & Current trends in financial Industry.

- Leadership / Team management