- Accountable for all aspects of running a successful branch, delivering great business performance and leading and motivating a team that provides the best customer experience in your region/cluster Coach and Mentor the Branch Managers. - Understand your customer base and identify opportunities to build and grow profitable relationships. - Deliver against business and sales performance. - Acquire new customers and retain and grow your relationships with existing customers. - Responsible for the operational efficiency of the region/cluster and productivity of its staff. - Prepare periodic and statutory reports for management , and if need be, also for the board of directors. - Have a good understanding of branch control procedures with specific focus on financial security. - Take ownership for resolving complex problems, working with colleagues in other offices /Branches to provide a seamless experience for your customers. - Develop new deposit and loan businesses - Provide a superior level of customer relations and promote the service culture through coaching, guidance and staff motivation. - Participate in community affairs to increase the bank's visibility and enhance new and existing business opportunities. - Perform other duties in the absence of the BM as directed by the Retail Bank Head - Set challenging performance and business objectives. - Work to your peoples' strengths and in still in them the passion and commitment to deliver an exceptional service. - Monitor your teams effectiveness by developing individual performance objectives and make recommendations for improvements, while also being accountable for achieving sales and customer satisfaction objectives. - Address and manage under performance as soon as it is identified following company guidelines.

Bihar

Patna

Cluster Head - Branch Banking 

Cluster Head - Branch Banking  ,Job Description for Cluster Head - Branch Banking  in WTG Consultants in  Bihar Patna for (2-12) years of experience. Apply Now!

Job Description for Cluster Head - Branch Banking  in WTG Consultants in  Bihar Patna for (2-12) years of experience. Apply Now!