CLM Analyst

CLM Analyst

Organization - American Express

Responsibilities:

Support key MIS and Reporting Requests such as

- Monthly Market CLM Segment Reporting.

- Responsible for development and ongoing management of CLM Dashboards via Merchant Force.

- CLM Effectiveness Reporting

- Regional Reporting on Account Retention.

- Independently manage day-to-day activities of multiple projects.

- Drive results by establishing a highly collaborative partnership with client management and senior leaders.

- Collaborate with business users, functional teams and technology groups to review, analyze and implement business requirementsExperienced professional in a team member role, well versed in statistical modeling techniques.

- Nature of work is similar to Analyst 1 but level of supervision is lower.

- Position requires higher levels of knowledge and skill. Assigned tasks are of low to medium complexity.

Qualifications:

- Graduate Degree with strong skill sets in data modeling, financial and data analysis.

- Experience of working with sales teams is highly preferred

- Hard Skills (Include Application / Tools / Software version etc.)

- Strong conceptual and analytical thinking.

- Strong data analysis and problem solving skills.

- Ability to understand and draw conclusions from statistics and trends in data.

- Advanced computer literacy and knowledge of critical applications for this role is required.

- These include:

Data modelling and data mining
Genesis
salesforce.com
SQL

- Proficient in Microsoft Office Suite Excel (Macro Level), Access and PowerPoint

- SAS programming

- Project management and Business Analysis experience.

- Business and/or technology qualifications

- Soft Skills (Language, Communication etc.)

- Strong team player determined to deliver quality products with strong analytical skills, attention to details, adaptable and self-motivated.

- Demonstrate a strong ability to build & leverage relationships

Location - Gurgaon

Please send your resume to anmol.bhatia1@aexp.com