Client Engagement Manager - KPO

Client Engagement Manager

Our esteemed client is one of the top 15 companies and the biggest companies among startups in India. This is a brand which did not exist before March 2009 is enjoying 66% of market share worldwide for many of its research services. Its clients include seven out of the top 10 companies in Pharma/Biotech, Medical Devices, Semiconductor and Electronics, Sensors and controls, Chemicals, Advanced materials, Agriculture, Engineering and Equipment- s, Healthcare IT, Imaging and Diagnostics, Food and Beverages, Power and Energy, IT and Telecom, Aerospace and defense, Automotive and transportation, Industrial Automation, Security.

Its a market research & consulting firm dedicated to meet unmet needs of b2b business. They have 350 top global fortune companies as clients and a team of 350 professionals; their deliverables are well received globally by the C-level executives including Director/VP Marketing, business development, brand managers, and CEOs from the top Fortune 1000 companies globally.

Job Location : Pune

Designation : Client Engagement Manager

Service Agreement : The candidate is required to sign a service agreement of twelve months from the date of joining.

Desirable Key Skills : Inside Sales, International Sales, Lead Generation, Cold Calling, Market research, analytics, Competitive Intelligence, market forecast, syndicated report, corporate strategy, Project Management/Planning.

Duties and Responsibilities :

- Handle end to end sales by conversion of pre-generated leads across multiple continents including NA, Europe & US

- Strategize to build and acquire clients across multiple industries for research and consulting services.

- Shall be responsible for account handling and their requirement handling for all the content.

- Maximize revenues from the same accounts by delivering the most expected content, and cross selling and upselling.

- Shall help in developing proposals/business case/presentations to the clients, pitching in for the expected research content by the clients, based on your experience.

- Customizing content in terms of market research report/titles aptly suiting the needs of the clients.

- Consolidating and overlooking the requirement of the clients.

- Decide upon the market studies/topics to be researched.

- Respond to RFP's and RFQ's, make client proposals.

- Account Farming and development.

Requirements :

- 6+ years in a market research sales capacity.

- Excellent on number and Target driven.

- Hands-on experience with qualitative and quantitative research methods.

- Outstanding morale and team-building skills

- Extensive client development experience with a large industry rolodex

- Proven business and negotiation skills

- Ability and willingness to work in US Shift

If you believe your energy levels and thought leadership can help tier I global companies achieve, - incremental revenue-, and accept that as your own - KPI's (Key Performance Indicators)- we have this job position for you, and be one among the other top consultants joining from the most renowned consulting companies globally.

Sounds interesting- Do reach out to me.

Shalini