CK Birla Healthcare - Manager - Learning & Development - Non-Clinical

Key Job Responsibilities:

- Identify training needs through multiple channels, such as performance review, key business dashboards, patient satisfaction scores etc

- Design and create engaging training content based on requirements provided by the business

- Program Management and delivery of all types of training for different talent cohorts:

- New Hire training

- Refresher Training (Functional & Soft Skills)

- Compliance Training - POSH, Code of Conduct etc

- Audit/Measure training effectiveness of all programs and take steps to enhance ROI

- Maintain records of all trainings conducted, w.r.t mapped business KPI's and communicate outcomes to respective stakeholders

- Create engaging training content

- Identify internal trainers and conduct TTTs for them

- Collaborate with key function heads/spocs for KSA gaps, create programs to address the gaps and measurement matrix as per business goals

- Travel to all BFI centers based on a predefined schedule to identify gaps and solutions to bridge them

- Participate in cross functional projects