CityMall - Regional Head - Business Development

About CityMall:

CityMall is a community commerce platform focused on 300 million new to internet users living in small cities, towns, and villages in India. CityMall is focused on Grocery, Fresh and Packaged FMCG, Electronics, Fashion categories. So far e-commerce has primarily benefited residents of the top 8 metropolitan cities in India. Key reasons for this are lack of trust, lack of familiarity with browsing and transacting online, low average order values (which makes economic viability a challenge for the platforms), lack of credit in online channels (which neighbourhood stores offer).

CityMall is a highly efficient channel to serve these consumers through "Community Leaders". They are the "Social" & "Geographical" connectors between end consumers and CityMall. They help us in customer acquisition, localized sales & marketing to capture customers' share of wallet, and the last mile logistics in their communities, thus making the community-led model more suitable for small towns, cities, and villages. Founded by IIT Delhi and IIT Roorkee alumni with 8+ years of entrepreneurial experience, CityMall aims to create hundreds of thousands of such micro-entrepreneurs and empower them to create the go-to e-commerce platform for Bharat.

CityMall is backed by top tier VCs like General Catalyst, Elevation, Accel and Waterbridge.

Your impact and growth:

- Opportunity to work with one of the fastest growing start-ups in the country

- You'll get to work on a wide range of projects, using latest technologies, working with a tightly knit team of talented individuals

- You'll be part of a small/impactful team trying to solve new and challenging engineering problems while building systems that impact real lives.

- We have a very inclusive culture and are always open to newer and better ways to solve problems. You'll be able to contribute to the decision-making process from the very beginning

Role: Regional Head

Responsibilities:

- Responsible for P&L and market share driven growth decision for the region.

- Responsible for end-to-end business growth of the overall region: Monitoring, analyzing and forecasting tracking progress against them for all

- Market sizing the overall territory and expanding into cities and districts within the territory

- Responsible for customer penetration and maximization of leader density in the region

- Co-ordination and follow up with cross functional teams, for growth and relationship management of existing business

- Maintaining relationship with the Key Community Leaders in the designated area and mentoring the team towards right relationship management with their respective leaders

- Building and leading the business development team through efficient performance management systems like review meetings, performance monitoring and discussion etc

- Under-taking training and mentoring the team to deliver the best results