What you will do:
- Handle a team of Cluster Managers & Store Managers to ensure smooth operations
- Deliver best customer experience at minimum cost with key metrics - on-time delivery, complete orders and orders without complaints
- Identify and fix leakages in the system - wastage, pilferage and any other areas to optimize cost
- Maintain system hygiene in inventory, order management, and other system controls
- Keep the team motivated and accountable at all times.
Qualifications:
- Graduate/Post graduate with strong experience of 3+ years in Operations
- Highly data-driven individual who enjoys on-ground Operations
- Experience of operating in a fast-paced high growth Environment
- Ability to multi-task and work well within a dynamic organization.
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