City Operations Manager - Auto

City Operation Manager

Own the P & L of a city and manage the critical growth and performance metrics of both the business and people.

- Recruit, train, coach and motivate a team to ensure on- time launch of the city

- Shape in the market strategy and execute it as per the plan with the team

- Create, optimise, and iterate on the processes which will lead to outlets success

- Continually improve the customer experience through greater availability, higher seller and buyer onboarding

- Conduct deep research on the city. Know everything about the customer, the competition, city logistics, regulations, and the market opportunity.

- Make sure the market is growing, and do whatever it takes to make it better with every week.

- Set up the logistics and infrastructure required in each outlet.

- Make data- driven analytical decisions and run experiments to continually redefine what is normal

- Generate customer insight to feed into and shape product development plans

- Drive launch of new products within his city