We have an urgent requirement with one of the biggest dinning and restaurant search organization at Below Mentioned Locations
Qualification : MBA - Tier 1 Colleges
Locations :
Ahemdabad, Jaipur, Bhopal, Bhuneshwar, Chennai, coimbatore, Chandigarh, Dehradun, Indore, Kochi, Lucknow, Ludhiana, Nagpur, Pune, Surat, Vadodara, Vizag
1. Preference 1 would be from companies like Uber, Uber eats, Rivigo, Urban Clap
2. Second Preference would be from logistics companies like Delhivery, Blackbuck, Fire Fox- . Here rejections happen cause of culture fitment so getting someone who is a fast tracker and from this company would be an ideal fit.
3. Ecommerce companies like Flipkart, Amazon etc would be next
Here's what we are looking for-
- Exhibits high analytical skills with stronghold on excel
- Proven people management experience
- Ability to manage and mentor a highly dynamic and young breed of 5-6 team members.
- Outstanding interpersonal, leadership and public speaking skills
Designation : City Operations Head
- Purpose of the role : Ensuring a seamless delivery experience is an integral part of ordering food online. Aims to bring the best in class delivery experience to users.
- This role will be working to build a great food delivery fleet and scaling logistics in every city.
Profile :
Key deliverables-
- Top of the funnel/ On boarding
- Prepare hiring targets for the city basis the demand growth plan
- Identify various sources to hire Riders and train them as per the projections and TAT
- Ideate and execute multiple BTL activities for hiring Riders
- Assess geo-expansion opportunities
- Support and Engagement
- Build efficiency in support processes for improving Rider experience
- Analyse Rider performance metrics and drive supply team for controlling parameters
- Run retention programs for Riders in a cost effective manner
- Design and send out Rider communication daily
- Resolve Rider issues within specified time
- Quality and Payout
- Define Rider service quality parameters for better customer and merchant experience
- Monitor key quality metrics at Rider level and ensure they are under tolerance level
- Run exercises for filtering delivery executive for non-adherence to quality standards
- Design the payout and incentive structure
Interested candidate with similar profile forward cv in word format mentioning current and expected package.
Ved
+91-9811762409
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