City Manager - Fleet Maintenance

Key Responsibilities

- Coordinate, schedule, and audit vehicle service, maintenance & repair, handling escalations and managing conflict resolutions with our customers

- Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that the uptime of the Fleet is maximized.

- Priorities and assign work to meet customers' needs.

- Ensure quality, compliance, and safety of Moove assets.

- Manage the Insurance process in line with Policy requirements.

- Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe.

- Manage the Authorizations of maintenance to ensure that appropriate work is being done on the meet at the optimized costs.

- Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies.

- Ad Hoc investigations and solutions as required from time to time.

- Track expenses and oversee the budget for maintenance.

- Conduct regular inspections of the facilities to detect and resolve problems.

- Plan and manage all repair and installation activities.

- Oversee equipment stock and place orders for new supplies when necessary.

- Document and prepare daily progress reports and maintenance logs.

- Critically evaluate the tracking solutions in place to monitor the driving habits of our DPs and, where necessary, provide retraining.

Key Metrics

- Ensuring time-bound inspection and reducing downtimes

- Ensuring TAT of insurance claims under de- ned limits

- Ensuring PMS plan vs Actual with max X% deviation

- Monthly Cost projection vs actual

- Fortnightly report on Cost & TAT

- Onboarding vendors

- Vendor management

- Fleet level plan for PMS and adherence

- Team handling

- Coordination with Insurance for any escalation

- Monthly billing process with format Submission from vendor to Company Accounts

Key Requirements

- Minimum 8 years of Fleet maintenance management experience preferred.

- An Associate or Technical degree in Motor Mechanics is a must.

- Hands-On Fleet Industry Experience is a must

- Strong customer service and organizational skills required

- Valid driver's license preferred.

- Candidates will be subject to an analytical test prior to interviews