City Manager - Enterprise Sales - Dotcom Firm

We have opened in Leading Dotcom company

Job title: City Manager- Strategic Accounts

Reporting to: City Head/Vertical Head

Experience Range: 9 to 14 years

Location: Chennai / Bangalore / Hyderabad / Mumbai / Delhi- NCR / Pune

Responsibilities & Duties:

Strategy and planning:

- Develop yearly strategy for the sales-function aimed at achieving sustained competitive advantage and deliver the requisite revenue

- Translate sales strategy into quarterly integrated operating plans and actions from the same

- Deep dive in to selected market and make each one into a mini metro

Driving result:

- Identifying potential clients for the location as there is huge market share which can be converted, also managing the relationship with the existing Clients.

- Drive product/service sales pipeline process to accurately forecast, qualify, realize and grow the sales pipeline while balancing

- Locations and customer focus and increasing conversion-rate in the medium-to-long term

- Drive, engage and support own team in customer relationship management where the service has been deployed

- Collaborate with the team to develop, enhance the active partner eco-system [if significantly different based on product/service] and support its deployment in various locations

- Work together with the team and other departments within the organization to identify any process improvements and improve standards and efficiency

- Adhering to the SLA's as per the set process

Desired Skills:

- Identify and evaluate the potential market by generating regular insights about the location specific environment and customer shifts and initiate targeted action.

- Leverage existing relations as well as develop own relations with existing and potential customers in various locations to position the product/service, gauge customer experience and invoke confidence in Magicbricks as a trusted partner;

- Regularly review customer satisfaction trends - initiate necessary actions and mobilize improvements through sales counterparts and delivery teams to plug customer-experience gaps in order to achieve exceptional customer satisfaction score

Shalu Kakar
Recruitment Manager
GIPS Consultancy Services