City Head - Sales - IIM/ISB

Role: City Head - Sales (Corporate/Hotels+ Malls/Apartments)

Reporting To: National Sales Head

Location: Delhi/NCR

Job Responsibilities - 

Position Objective - 

- Manage and drive relationship with the company's customers (Both users/Slots) to enable growth and revenue objectives in respective segments (Corporate/Hotels+ Malls/ Apartments)

Strategic Planning - 

- Act as an ambassador and representative to promote positive relationships and strong partnerships for the benefit of the organization

- Drives the development of strategic business and financial plans, in alignment with overall company goals

Operational Efficiencies - 

- Achievement of overall sales of the region (Including Partners, Commercial Complex & RWAs) and monitoring performance (Individual & team) on a daily basis.

- Acquire new customers (Users/Slots) and maintain a relationship with existing ones in the region.

- Assist in the implementation of Promotions and below the line activities in conjunction with the National Head for new acquisition of customers across segments.

- Identify and develop new markets (Tier 2/3 cities) in the region to drive the business targets of the region

- Work closely with the operations team to ensure the system is set up seamlessly post customer onboarding on the platform (RFID installation /Support)

- Regular interaction with Mall operators /Establishments and working with them to increase occupancy, improve service standards to customers.

- Explore marketing options through tie-ups with new segments to increase online awareness through branding

- Implementation, feedback, and co-ordination on various promotional programs and requirements launched by the product team

- Regular field visits with the team and meeting all our partners to understand any issues or concerns intimated by them.

- Resolving all customer complaints within the stipulated TAT.

Skills Required - 

- Experience: 6-10 Years of experience as B2B Sales.

- MBA: Masters in Business Development from IIM / ISB.

- Preferred Domain exposure: Real Estate/ Marketplace/ FMCG and Banking.

- Problem solver: You excel at understanding and solving complex problems. You have astonishing attention to detail.

- Surprisingly efficient: You get a lot done quickly, and can translate your skills into new processes that your team will follow.

- Leadership: You will rapidly grow into a company leader. You will build company culture and help shape our future.