Job Description: - End-to-End ownership of operations of the city. Hire, monitor and manage a two-tier team of Area Ops Managers and Loan managers. - Owning and delivering targets for key operating metrics- Efficiency, Productivity, fulfillment % - Single point of contact between the ground operations team and the central team. He or she will have to coordinate with multiple stakeholders to solve real-time escalations on ground - Ensuring Ops processes and policies set forth by the company are implemented on the ground and monitored to ensure 100% adherence - Ability to evaluate and hire key resources within his/her team - Training and mentoring team members on a regular basis and give them pointed feedback - Transaction audits with detailed performance measurement and providing feedback for improvement to team members - A knack for setting, measuring and improving processes on a continuous basis in a dynamic environment Experience: - 3-5years of experience in warehouse operations, last mile operations etc. - Managed a two-tier team of 30-50 members - Successfully executed operations in a high-velocity environment - Local language proficiency Qualifications/Desired Attributes: - Education: Graduates, PostGraduates - Team management experience - Process-oriented and Real-time problem solver - Ability to work in a high-velocity environment with changing goalposts and responsibilities - High levels of motivation, energy &amp; drive to achieve targets - Basic Excel knowledge

Ahmedabad

Gujarat

Kolkata

Surat

City Head - Operations - eCommerce 

City Head - Operations - eCommerce  ,Job Description for City Head - Operations - eCommerce  in Wenger & Watson Inc in  Ahmedabad Gujarat Kolkata Surat for (3-5) years of experience. Apply Now!

Job Description for City Head - Operations - eCommerce  in Wenger & Watson Inc in  Ahmedabad Gujarat Kolkata Surat for (3-5) years of experience. Apply Now!