City Head - Online/Internet

Job Description:

1. Responsible for managing the P&L of the city.

2. Define and implement Meru's operational and marketing strategy in the city.

3. Immaculate execution for growth in driver partners, cabs, trips, riders and revenues for your city.

4. Constant initiatives to build growth in demand from different channels.

5. Build strong relationship with driver partners and timely redressal of their grievances to improve their satisfaction and reduce their churn rate.

6. Build strong relationships with large corporate clients and airport authorities to improve their satisfaction score.

7. Strong bias for running high quality business that is known for exceptional customer service.

8. Build and nurture talented and committed team to drive the growth of your city business.

9. Work closely with regulatory authorities to ensure smooth business operations.

Key Attributes:

10. Deep experience of managing real time demand and supply logistics at scale.

Bias for action.

11. Analytical thinking and data driven mindset.

12. Innovation to solve complex business problems and achieve business objectives.

13. Entrepreneurship mentality and self-starter with a growth mindset.

14. Strong interpersonal, communication and organizational skills.

15. Passion for mobility and to work in a large-scale start-up environment.

16. Ability to work with multiple stakeholders at all levels to achieve business goals.