Citibank - Business Lead - Affluent Sales Strategy

Primary Location: Mumbai, India

Responsibilities:

- Conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members as well as budget planning and approval

- Lead sales support team by performing day-to-day management, developing staff members, conducting regular one-on-ones, holding team meetings, and leveraging performance management tools

- Align team resources to accomplish key priorities and meet management goals

- Identify control deficiencies, implement solutions, and perform control reviews while

- Manage metrics to ensure service levels are met and provide consistent updates and communication to team and management

- Serve as escalation point for teams and clients, ensure timeliness of team replies to client, and maintain relationships with clients directly

- Develop and maintain relationships within the organization to inform and resolve issues

- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

- 6-10 years of relevant experience

- Experience in management and sales required

- Required Licensing/Registration: Series 7, Series 9, Series 10, Series 63

- Demonstrated ability to manage multiple internal and external relationship

- Consistently demonstrates clear and concise written and verbal communication as well as demonstrated presentation skills

Education:

- Bachelor's degree/University degree or equivalent experience

- Master's degree preferred