CignaTTK Health Insurance - Manager - Learning & Development

Job Purpose:

The Incumbent will be responsible for driving behavioural training initiatives across the organisation at various levels.

Key Accountabilities :

Learning:

- Focus on Behavioural skill development aligned to the Competency framework of the organisation

- Conduct training need analysis & implementation to be able to deliver, evaluate and follow-up for business impact

- Creating curriculum / outline for interventions at various levels using Adult Learning Principle

- Creating the Instructional design for various interventions using relevant instructional tools like Simulations, Case Studies, etc for specific interventions

- Translating the Need Analysis to interventions for employees at various levels

- Ensure knowledge transfer for behavioural training programs

- Effectively delivering training with the support of various learning technologies/ mediums

Using blended learning methodology; including classroom, E-learning and experiential programs

- Manage training calendar and any business specific interventions

- Support the L&OD team across all locations for execution of learning interventions

- Publishing and Managing the behavioural training calendar

- Ensuring robust Development Action Planning for the teams and execution of the same

Management Dashboard:

- Create performance dashboard thereby presenting efficiency of training interventions

Learning Management System:

- Design & Implementation of LMS for Cigna TTK

- Manage content on LMS and drive coverage

- Report coverage and effectiveness using LMS reporting

Work Relationship :

- Manage relationships with external vendors to identify vendors to deliver programs as and when required

- Manage relationships with Internal stakeholders to effectively rollout training initiatives

Competencies :

Perseverance; Problem Solving; Dealing with Ambiguity; interpersonal savvy; customer focus

Work Experience:

7- 8 years relevant experience in training with focus on behavioural/soft skills/manager development programs

Minimum Educational Qualifications:

- Preferably a Post Graduate In Human Resource Management

- Certified Trainer (ADDIE/Instructional Design) would be an added advantage

Technical Knowledge:

- Hands on knowledge of Authoring tools (e.g. Articulate, Captivate etc)

- Advance knowledge of MS Excel including macros

- Advance Knowledge of MS Power point

Salary Range: 9 - 12 LPA