jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
25/01 Sudhir Rao
Director at Chrysalis Services

Views:356 Applications:79 Rec. Actions:Recruiter Actions:64

Chrysalis Services - Director - Account Management (5-10 yrs)

Mumbai Job Code: 1211448

Account Director

- Undertake account management responsibilities and provide ongoing supervision and support to a team of key account managers and convey the goals, vision and values of Chrysalis Services to them.

- Act as a Servant Leader to the team ensuring that the team has all resources required to operate successfully.

- Responsible for the overall revenue targets of their team of Key account managers.

- Work in close coordination with Head [Resources and programs] and key account managers for regular updates on the partner organizations and their programs and also with the Consulting services and Communications team.

- Set up goals and objectives for all key account Managers, develop and drive the account plan, including the budgets and activities for account management.

- Play a crucial role in helping to drive the business forward and be a part of a dynamic team culture offering strong internal networks and support.

- Oversees all aspects of the team through mediation and negotiation while maintaining strong relationships with account managers.

- Read reports of key Account Managers and communicate overall quarterly/annual progress to senior management and external stakeholders.

- Strive to continuously improve the account management process and demonstrate a willingness to learn and implement best practices.

- Conducts regular meetings of his/her account management team for open discussion of client problems, opportunities, and work in progress.

- Develop strategies to grow the client base and ensure that the team is providing quality, cost-effective services to the Corporates.

- Conduct performance evaluation using key metrics and provide feedback and counsel to account managers to meet targets /objectives.

- Train, mentor and manage a team of account managers

- Creating a 360-degree feedback loop between client teams and our internal teams

- Ensure Chrysalis's retention of clientele and facilitate further growth and revenue.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.