24/08 Giridhar Krishnamurthy
DGM - HR at Cholamandalam MS General Insurance Company Limited

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Chola MS General Insurance - Senior Manager - Customer Experience - UI/UX (5-10 yrs)

Chennai Job Code: 842825

Description

The objective of the role is to design and deliver a - WOW- user experience on Chola MS digital platforms for all age groups and Customer Segments.

Responsibilities

- Regularly evolve, enable and enhance User experience with new technologies available in the market.

- Work closely with the Digital technology team and Customer operations team to deliver required enhancements.

- Work closely with Digital sales team across digital verticals for superior ui/ux across personal lines of gi business

- Regularly enhance the ease of use of the customer interface across customer segments and age groupsKnowledge & Experience

Knowledge & Experience

- Overall experience of 5-7 years working in digitally enabling business.

- Preferably have worked with Voice / AI enabled processes.

- Uses Design Thinking models regularly in their day to day work.

Personal Attributes

- Highly creative

- Design thinking / Agency background

- Generally passionate about technology and abreast with latest trends and practices

- Enjoys collaborating with a team while working independently to drive business goals and objectives.

- Strong analytical skills and data-driven thinking.

- Alignment with the new digital business team.

- Ideal age profile - less than 35 years.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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