Chief Technology Officer - eCommerce

We have been retained by an Ecommerce organisation for the position of a CTO.

Description

The Chief Technology Officer’s role is to assure the successful execution of the company’s business mission through development and deployment of the company’s web presence. This requires envisioning the company’s service offerings as a web-based business, leading implementation of web applications, and planning for risk and growth.

Job Description:

- Identify opportunities and risks for delivering the company’s services as a web-based business, including identification of competitive services, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success.

- Identify technology trends and evolving social behavior that may support or impede the success of the business.

- Define vision/strategy for the infrastructure (hardware, networking, internet etc) Responsible for smoothly functioning of ERP software.

- Business Intelligence/Analytics Evaluate and identify appropriate technology platforms (including web application frameworks and the deployment stack) for delivering the company’s services.

- Lead strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development, and deployment of all web-based services.

- Participate as a member of the senior management team in establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately and the organization’s resources are used responsibly, particularly in the areas of software development, office networks and computers, and telecommunications.

- Establish a governance process that meets government, partner, and company expectations for customer information privacy. Direct development and execution of an enterprise-wide information security plan that protects the confidentiality, integrity, and availability of the company’s data and servers.

- Direct development and execution of an enterprise-wide disaster recovery and business continuity plan. As a member of the senior management team, participate in the selection and registration of the company’s web site domain names, including any related-but-unused domains that could compromise the integrity of the business (through competition, typosquatting, etc.).

- Select and set up a software revision control system and repository (in the absence of a system administrator). Select and set up web-based internal communications systems, such as a wiki, blog, chatroom, project management, and bug tracking systems (in the absence of a system administrator).

- Select or define the company’s software development methodology. Promulgate coding conventions and documentation standards.

- Establish and monitor a web analytics regime that measures site traffic and application usage relative to business goals.

- Support the marketing process by providing implementation of technical requirements for Internet marketing and search engine optimization.

- As a member of the senior management team, establish a customer service and support process, with particular responsibility for web-based services that implement the support function. Establish a process to integrate customer service and support with the software engineering process to support resolution of customer issues and improve application usability.

- Ensure company technical problems are resolved in a timely and cost-effective manner.

Interested candidates may share your resumes at namrata.jatana@abcconsultants.in