Chief Risk Officer - Unsecured Lending - Bank

Position based with a large Private Bank in Mumbai.

The Head of Risk for the Unsecured lending products is responsible for the management and governance of the retail lending products (Credit Cards, Personal Loans and Merchant Acquisition.) under purview through the credit life cycle of the products. Responsibilities include putting in place a segment standard credit strategy/policy for acquisition of clients, underwriting, fraud mitigation, portfolio management, analytics and contributing to collection efforts in terms of strategy and direction. Leads efforts to assess portfolio risk and manage risk costs in accordance to the assessed/approved budget considering actual macro-economic situation as well as the planned business growth, portfolio size and composition. The role entails regular portfolio quality updates to the top management. Work closely with other stakeholders, respective product/business heads, CRO functions enabling a risk platform focused on effectively managing the credit life cycle contributing to business profitability.

Overall Job Description

- Defining and executing the overall risk management strategy for the Retail segment empowering a retail policy and process platform

- Create and effectively lead of experienced, senior risk managers enabling strong credit governance.

- Provides guidance, contributes to the decision-making process and initiates activities in the field of risk management

- Responsible for improving risk management for the retail segment in accordance with risk appetite of the bank including development and application of statistical models in the decision-making and evaluation process

- In line with the changing environment and to remain competitive in the market, Identify and embed tools, including alternative data to build a robust credit portfolio working with digital partners, fintech ecosystem in the country without compromising on the risk fundamentals

- Enable a robust platform for developing and enhancing the credit reporting & monitoring framework to cater to external & internal stakeholders with focus on timely delivery of key Credit Risk reports.

- Develop and implement processes and monitoring systems for effective fraud management, specifically for a transaction based product like Credit Cards. Identify and invest on the right technology and systems to counter the evolving fraud risk trends in the market in consultation with the business teams and other internal/external parties

- Consistently evaluate portfolio trends for interventions as appropriate from a policy, portfolio management perspective with an objective of building good, low risk book and pruning the higher risk segments.

- Help launch revenue generating and portfolio growth products in association with the product/business teams with focus on retention of identified good client segments.

- Ensure co-ordination of required risk activities in the sales process, transfer of information on policy creating awareness of credit and fraud trends for all for all involved.

- Implementing competitive & credit intelligence capabilities through systematic and objective analysis of portfolio data with an objective of projecting risk and mitigating through effective intervention

- Lead a team 100 + employees to manage underwriting volumes and applications