Chief Operating Officer - IT

POSITION RESPONSIBILITIES

- Measures effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes

- Develops and implements growth strategies

- Provides mentoring to all employees, including management

- Motivates staff to meet or surpass organisational and sales goals

- Coordinates with human resources department to recruit skilled talent and keep the best employees

- Oversees daily operations and ensure high team productivity and effective team outputs

- Presents new ideas and cash flow strategies through operational excellence to CEO

- Directs acquisitions and sales of assets to meet organisation goals

- Evaluates existing processes and lead process re-engineering whenever required

- Work on employee value proposition and retention strategies to reduce employee turnover

- Promotes communication between colleagues for the benefit of information flow and to curb any problems that arise

- Design and implement business strategies, plans and procedures from a operational standpoint

- Set comprehensive goals for performance and growth for relevant teams

- Establish policies that promote company culture and vision

- Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)

- Lead employees to encourage maximum performance and dedication

- Evaluate performance by analyzing and interpreting data and metrics

- Write and submit reports to the CEO in all matters of importance

- Assist CEO in strategic initiatives

- Participate in expansion activities (investments, acquisitions, corporate alliances etc.)

- Manage relationships with partners/vendor

SKILLS & EXPERIENCE

- Proven experience as Chief Operating Office or relevant role in a IT Products organization

- Understanding of business functions such as HR, Finance, marketing etc.

- Demonstrable competency in strategic planning and business development

- Working knowledge of data analysis and performance/operation metrics

- Working knowledge of IT/Business infrastructure and MS Office

- Outstanding organizational and leadership abilities

- Excellent interpersonal and public speaking skills

- Aptitude in decision-making and problem-solving

- BTech /BE and MBA from premier Institute