Chief Manager - Distribution Standards - Insurance

We are looking for Chief Manager - Distribution Standards for a leading Insurance company based at Gurgaon.

Job Location : Corporate HQ, Gurgaon

Job Title : Chief Manager - Distribution Standards, Team Handling role

Education : Graduate ; prefer - Post Graduate / MBA

CTC : Best in Industry

Exp : Minimum 3 years in Audit / Risk Management/ Compliance / Process Quality in financial sector.

Reporting to : AVP - Distribution Standards

Function : Internal Assurance

Department : Distribution Standards

Working Timings : 9 am onwards, 5 days working

Job Purpose

- The Position will be responsible for enabling controls and compliance in the overall distribution channel. The role would drive the sales process reviews and mitigation plan for gaps identified in sales process reviews.

- This role provides assurance to Distribution Heads on Distribution risk, controls & compliance. It requires working with & through channel partners, organization wide cross functional teams & working directly with distribution leaders in the field.

Key Responsibilities

Review sales processes against the defined SOP, understand gaps and set up a gap closure plan with stakeholders; review and verify gaps are closed as agreed; direct, guide and advise field sales leaders in adhering to policies and processes in order to ensure effective execution of processes in the field

1. Create Annual Review Plan, scope of review post discussion & agreement with stakeholders. Prepare and Publish Review Reports to the channel heads and other stakeholders in a timely manner.

2. Craft the agenda for presentation in risk forums like ORG & MRC basis identified gaps from various process audits

3. Continuous sales monitoring through analytics and sample testing

4. Analyze business performance in alliance with the process and devise Control Self-Assessment mechanism to enhance process performance

5. On-going support in training & awareness of Sellers in the field on Sales Process and Code of Conduct. Conduct Office, Region/Zone/ relationship level workshops to drive market conduct in the field.

6. Facilitate investigations in the highlighted cases of fraud & various other kinds of sales malpractices.

7. Manage the vendor relationship. Continuously review: TAT, Accuracy & Productivity of auditors/vendors reviewing the sales processes in the field

8. Agent Disciplinary Actions

9. Distribution Communication and culture building

Key Competencies / Skills Required

1. Audit professional

2. Exposure to analytics

3. Understanding of end-to-end sales processes

4. Ability to influence Functional/ Department heads and take decisions

5. Ability to manage cross functional teams

6. Excellent communication skills

7. Good Knowledge of Life insurance business

Measure of Success:

- Improvement in sales processes

- Meet annual plan of reviews & audits

- Effective closure of identified gaps in sales processes

- Deliver effective presentation to management on identified gaps

- Adherence to TAT

- Distribution Feedback

- Audit surprises

If the above role excites you, Kindly share your updated Photo Word (Doc) resume with the below mentioned details -

Current Residence Location
Open to relocate, if yes, pls share reason
Ed Qual - Stream - Year
Is your Graduation / PG Regular
Total Exp
Current Direct reports ( on Papers )
Exp in Risk Management ( yrs)
Exp in Process Quality in financial sector. ( yrs)
Certifications if any
Current Company
Current Desgn
Current CTC (Fixed + Variable)
Expected CTC
DOB & Age
Official Notice Period
Earliest Joining you can manage ( Leaves, Buyout option etc)
Gaps in Career / education If any

Ruchika
Team Workoid