CHIEF MANAGER (8+yrs) Chief Manager - Central Quality - Operational Excellence - BFSI (8+ years). A varied role for professionals having minimum 8 years of experience in quality management, quality assurance, process excellence, operational excellence, lean six sigma and knowledge management frameworks. If this sounds exciting, apply with us!!! Location: Gurgaon Your future employer: A leading, global group with a strong foothold in specialty financial services serving millions of customers across the full spectrum. Responsibilities: - Ensuring identification of key quality controls at a Business & Client level - Setup Quality and Knowledge Management frameworks to support Operational sustainability - Performing yearly study / assessment of all Quality and linked metrics to determine improvement areas - Developing roadmap to improve Process Quality and Efficiency - Managing and taking accountability of Quality personnel assigned to ensure the Quality framework is being driven as expected. - Conduct internal/external benchmarking and in-sighting for best practice identification and replication Requirements: - Minimum 8+ years work experience as a Quality Consultant with organizations in Insurance and Insurance Broking, Human Capital Benefits, Banking, Financial Services, Ecommerce - Excellent project management skills - Graduate/PG with 8 - 9 years work experience with at least 4 years in Quality, PEX or Insurance Operations. - Black Belt / Green Belt Certified is a must, with extra weight age on the number of projects completed. - Certified Black Belt experience with knowledge of Minitab/R/other statistical analysis tools is Mandatory for Chief Manager Role. - Experience in design thinking, RPA and methodologies other than DMAIC will be preferred What is in it for you? : - An opportunity to define, lead and coordinate the Research for the company - An opportunity to work with clients closely - A high-performance culture with phenomenal career progression

Delhi NCR

Chief Manager - Central Quality/Operational Excellence - BFSI 

Chief Manager - Central Quality/Operational Excellence - BFSI  ,Job Description for Chief Manager - Central Quality/Operational Excellence - BFSI  in Crescendo Global in  Delhi NCR for (8-12) years of experience. Apply Now!

Job Description for Chief Manager - Central Quality/Operational Excellence - BFSI  in Crescendo Global in  Delhi NCR for (8-12) years of experience. Apply Now!