- Managing all departments like Business / Credit / Collections / Operations / Products / Finance / HR / Admin / Audit / Risk / compliance / IT / etc.
- Overall responsible for developing and implementing growth strategies and meeting budgeted revenue targets of the company along with productivity, Pricing, delinquency, attrition, etc.
- Measures effectiveness and efficiency of operational and risk management processes both internally and externally and find ways to improve processes
- Provides a system for evaluation, management information, loan/credit tracking, strategic cost management, and early warning signal on collections
- Acts as a liaison for all regulatory and compliance requirements; including RBI and other regulatory interaction
- Continuous interaction with fintech companies for newer technologies which can help increase business volumes, improve monitoring, and reduce end-to-end processing TAT.
- Oversees new product development in line with the business plan and present new ideas and cash flow strategies to group CEO and board of directors
- Keeping the team motivated through personal interactions, contests, activities, workshops, etc
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