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HR

HR Manager at Right Brain Recruitment

Last Login: 24 May 2024

Job Views:  
5547
Applications:  551
Recruiter Actions:  432

Posted in

IT & Systems

Job Code

1399800

Chatbot Product Manager - Financial Services

3 - 5 Years.Mumbai
Posted 1 month ago
Posted 1 month ago

Chatbot Product Manager - Financial Services


Key Responsibilities:


1. Product Roadmap: Develop and maintain a comprehensive product roadmap, outlining feature releases, enhancements, and iterations for the chatbot. Collaborate with development teams to prioritize and execute on the product roadmap, ensuring timely delivery of high-quality chatbot features.

2. User Experience: Champion a seamless and intuitive user experience to create user- friendly interfaces and interactions within the chatbot.

3. Stakeholder management: Collaborate with cross-functional teams to define the chatbot product strategy, evaluate stakeholder requirements and ensure end to end delivery of their requirements

4. Data Analysis: Monitor and evaluate chatbot performance, identifying opportunities for improvement and optimization in order to reach certain business metrics

5. Communication: Regularly communicate product updates, milestones, and key performance indicators to stakeholders, ensuring alignment with company objectives.

6. User Feedback: Collect and analyze user feedback to continuously enhance the chatbot's capabilities and responsiveness to user needs.

7. Market Research and competition benchmarking: Stay abreast of industry trends, emerging technologies, and competitor offerings

Qualifications:

1. Technical degree preferably in Computer Science.

2. Overall experience of more than 5 years with 3 years in product management. Must have a focus on chatbot or conversational AI products (preferable) or experience on enhancing customer experiences

3. Strong analytical skills and the ability to make data-driven decisions.

4. Excellent communication and collaboration skills.

5. Understanding of SaaS and cloud based products

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Posted By

user_img

HR

HR Manager at Right Brain Recruitment

Last Login: 24 May 2024

Job Views:  
5547
Applications:  551
Recruiter Actions:  432

Posted in

IT & Systems

Job Code

1399800

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