Chat360 - Vice President - Sales

Chat360 - VP Sales

VP Sales

Company Name : Chat360

- Chat360 is a funded technology startup which offers omni channel conversational commerce for enterprises across geographies.

- It leverages Chatbots and AI powered solutions with a powerful analytics engine to help businesses generate more leads, enhance customer retention, automate customer support and marketing initiatives through platforms like Whatsapp, Facebook, Google etc

- The founding team includes alumni of London Business School, IIT and Warwick.

The role involves :

- Drive sales objectives and achieving commercial budget and targets

- Identify new sales opportunities and build client relationships

- Build a high performing team by providing strong mentorship, coaching and guidance

- Ensuring timely recognition and reward for top achievers and implementing performance management actions when needed

- Ensuring the proper use of CRM databases and tools to track performance

- Building strong and collaborative relationships with other internal stakeholders

- Monitoring market trends and providing regular competitor analysis.

- Drive actionable insights and recommendations

- Closely work with internal stakeholders, including but not limited to business and sales teams, to understand and set expectations

- Work with internal teams and external agencies

- A leader's mentality to take ownership and get things done, irrespective of the challenges.

- Ability to be the thought leader in digital and continuously learn/ upgrade one's digital skillsets to be on the cutting edge of emerging digital platforms and techniques.