Change Management Communication Role

Your experience counts!

- MBA (Optional/Good to have)

- Master's Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India.

- 15+ years of experience in driving end-to-end communications campaigns (Internal Communications/ Marketing Communications/ Digital Communications/Corporate Communications/Public Relations)

- Managing change management related communications programs for leading global organizations in the context of enterprise-wide ERP or HCM implementation, M&A, intelligent automation, cybersecurity or shared services set up etc; preferably in an external client facing role

- Experience in driving behaviour change, change adoption or culture change leveraging social and digital communication channels, along with others.

- Stakeholder engagement and Management: Ability to effectively manage and engage stakeholders in a multi-cultural and global environment.

- Ability to lead team of analysts, consultants, and managers on projects/practice level and provide guidance.

- Experience of working in Global consulting firms in client facing strategic communications roles.

- Ability to interpret communications data, work with communication analytic models and advanced technologies.

- Experience in developing strong strategic business relationships to identify opportunities and turn them to projects and thereby, drive business development

- Ability to lead sales origination and solutioning is a must (including preparing detailed proposals with change communication approach and financial details, and presenting the proposal orals to prospective clients across industries and geographies)

- Ability to articulate the business value of recommendations/plans/strategies

- Experience of working on Digital transformations, RPA implementations, Shared Service setups and cloud-based implementations will be a bonus

- Foreign language capabilities (eg. Arabic, Japanese, French) will be an added advantage

Team Management:

- Exerting strong positive influence and helping in professional development for team members

- Provide mentorship and coaching to managers, consultants and analysts ensuring continuous individual development

- Constructively engaging in mutual feedback process with supervisor and team members

- Collaborating with the functional teams for enterprise-wide transformation programs

- Working across a dynamic, international team where English is the common language

Business Development:

- Actively leading proposal development with client account teams and supporting our market specific business development efforts: client meetings, orals etc

- Working closely with Capability Network, Market and Business leaders to help with proposals responses, SOW creation, client presentations and other areas as required

- Supporting ongoing dialogue with key stakeholders to understand future and changing needs and influence team priorities, capabilities, and structure accordingly

- Identifying new opportunities for communications CoE by farming existing relationships and growing networks