Change Management/Communication Manager/Lead
Change/Communications Lead: 7+ years of experience in driving end-to-end communications campaigns (Internal Communications/Marketing Communications/Digital Communications/Corporate Communications/Public Relations)
- Managing or change management related communications programs for leading global organizations in the context of enterprise-wide ERP or HCM implementation, M&A, intelligent automation, cybersecurity or shared services set up etc; preferably in an external client facing role
- Experience in driving behaviour change, change adoption or culture change leveraging social and digital communication channels, along with others..
- Flexibility to lead larger change management projects (change enablement strategy and associated interventions, change adoption organization design, digital communication and engagement, training support and business readiness)
- Experience of managing end-to-end communications programs/campaigns for enterprise-wide technology transformations, ERP implementations, cloud-based implementations, Intelligent Automation implementations, Shared Service setups and
- Cyber Security education and awareness programs
- Stakeholder engagement and Management: Ability to effectively manage and engage stakeholders in a multi-cultural and global environment.
- Ability to lead team of analysts, and consultants, and managers on projects/practice level and provide guidance.
- Experience of working in Global consulting firms in client facing strategic communications roles.
- Ability to interpret communications data, work with communication analytic models and advanced technologies.
- Experience in developing strong strategic business relationships to identify opportunities and turn them to projects and thereby, drive business development
- Ability to lead sales origination and solutioning is a must (including preparing detailed proposals with change communication approach and financial details, and presenting the proposal orals to prospective clients across industries and geographies)
- Ability to articulate the business value of recommendations/plans/strategies
- Experience of working on Digital transformations, RPA implementations, Shared Service setups and cloud-based implementations will be a bonus
- Foreign language capabilities (eg. Arabic, Japanese, French) will be an added advantage
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