CEVA Logistics - Key Account Manager

Job Description :

- Management of allocated customers - Existing and new

- Business retention and development

- Developing and communicating the SOP's for the customers in line with their service level expectations

- Penetrating organization structure of the customers and developing relationship at all levels beyond main point of contact

- Develop a growth plan inclusive of volume and bottom line targets

- Monitoring and reporting performance

- Develop account strategy

- Ensure revenue targets are met

- Define and implement Service Level Agreements

- In line with SLA's, assign/co-ordinate with country touch points in consultation with Country Management.

- Align strategy with Trade Management and agree pricing mandates accordingly

- Contract negotiation and renewal

- Co-ordinate RFQ's and rate requests

- Increase efficiency by recommending IT solutions

- Working on cost saving solutions for the customer

Key Skills :

- Team Worker

- Selling Skills

- Negotiation Skills

- Leadership Skills

- Project Management

- Analytical Skills