Job Responsibilities
- Overall, in charge of the said businesses viz., New Passenger Vehicles, Sale of Pre-Owned Vehicles, Services and Repairs, Sale of 3rd party financial & insurance products, and its development,
- Creating short-term and long-term business strategies and implementing the same viz.,
- Sustained growth of our higher margin services and repair business, sale of pre-owned passenger vehicles, and facilitation of sale of third-party financial products
- Continue to increase sales at our existing dealerships
- Expansion of our network and diversification of our product portfolio,
- Grow through strategic acquisitions
- Increase our digital presence
- Responsible for the entire leadership of the assigned company and its performance and devising strategies to achieve plans,
- Business and Profit Centre Head for the assigned company,
- Responsible for quality of Sales and Service targets achievements and customer experience and zero customer complaints,
- Ensure adherence to quality standards and norms, thereby achieving customer delight.
- Devising sales marketing and sales plans in line with AOP of the companies and setting targets,
- Planning and monitoring of Sales and Service activities,
- Analyzing sales and service figures and market share to formulate strategies,
- Making manpower plans in line with the business targets and ensure productivity,
- Setting company wise and team targets and periodic monitoring,
- Managing relations with Original Equipment Manufacturers (OEM) and other officials,
- Taking lead in implementation of any initiatives required to improve the assigned companies' operations and customer experience,
- Take lead across all aspects of the company by reviewing how departments work together
- Critical Decision Making - Make key decisions that will affect the companies' direction. Should be able critically analyze available data and information to make effective business decisions.
- Build a positive and productive culture in the workplace
- Leading digital transformation projects
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