Centre Manager - Telecom

We have an opening in leading Telecom industry

Position: Manager

Locations: Ranchi

Qualification Full Time MBA

PLEASE ONLY LOCAL CANDIDATES APPLY

Job Description:

- Ensure acquisition of customers and sales as per planned targets for Fixed business and Mobile business respectively

- Ensure seamless execution for Mobility & Fixed line projects under Jio business

- Ensure cost optimisation and productivity through proper planning

- Provide Leadership to plan and organise work / projects to ensure deliverables from multiple departments as per timelines

- Ensure adherence to all SOPs, statutory compliances (liaison with Govt. officials) & commercial controls

- Ensure procurement of Right of Way and other related permissions for Fixed Line project execution

- Provide action plan for Customer Retention, Feedback & resolution mechanisms

- Control employee turnover / attrition & keep internal employees motivated, engaged and happy

- Manage service delivery and product availability at network outlets

- Manage Customer life-cycle for both fixed and mobile customers

- Ensure RIL values are instilled and followed by all team members. Motivate team members for higher engagement levels.

- Ensure the development of team members. Train and coach people on the job and groom them for higher responsibilities

- Manage relationships with ITI / Technical/Other institutes to ensure steady pipeline of resources.

Qualification : MBA (Full Time)

Exp : 8-10 yrs

Location : Ranchi

Preferred source : Companies like Eureka Forbes / Cease Fire / Online Portals E-bays / Tyre Companies / Automobile Companies / Paints Companies / Retail / Hotel Industry / Defence Short Service Commission Personnel with Civilian similar experience