- Fulfillment managers require strong multitasking and organizational skills to handle the roles that come with order processing. They must ensure customer orders are properly received, processed and delivered, manage the fulfillment staff and at the same time, liaise with delivery partners. With most businesses fast adopting the use of order processing software, fulfillment managers require good computer skills to use these programs.
- Fulfillment manager is to lead the execution of customer orders. When a customer purchases some products from an online store, for instance, the manager reviews the order and authorizes the sales department to package the order. He supervises this activity to ensure all the ordered products are packaged
- Fulfillment managers serve as a link between distribution centers and manufacturing plants. As customers place purchase orders, these managers must ensure that the warehouse has a sufficient amount of products to meet customer needs. When the stock is running low, the manager must inform the plant to supply more finished products.
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