Ceat - Regional Service Manager

KEY PERFORMANCE AREAS : 

- Market share through lead generation

- New key accounts customers added

- Timely response to complaints/ queries as per TAT

- Customer Service feedback

- Customer survey score

- No. of trainings implemented

- Retention %

- Service

- Coaching/ Training

- New Business Development

Education: Any Graduate / Any PG with relevant work experience

Experience: 4-6 years, in sales/ service role