Casio - Assistant Manager/Senior Assistant Manager - Training & Development - Retail

Key Duties & Responsibilities:

Development of Training Content

- Creation & Updating of Training Content - Separate contents at Brand and Channel level

- Product | Service | VM : On New Releases

- Soft Skills | KPIs | Checklists : Need Based

- Focus on : Lucid| Engaging | Understanding Ease | Facilitates Self Learning

- Special training content for important sales period like EOSS

Train The Trainer

- Identifying & Training Potential Trainers within the Sales Team

- Increase bandwidth & reach of Training - Reduce Rollout Time

- Equipping Identified Trainers with relevant knowledge & skills to conduct Standardized Trainings

- Shadow Training Sessions with Buddy Trainers to sync Delivery with Expectations

Training Need Identification

- Identifying Knowledge Gap to Plan Remedial Training Session

- Post Training Evaluation of Effectiveness & Future Corrective measures

- Regular co-ordination with sales to understand market situation in order to initiate sales-improvement training plan

Execution of Monthly Training Calendar

- Facilitate Methodical Planning and Effective Execution of Training

- Clarity about Training Agenda | Trainer | Batches | OJT Training Sessions

- Ongoing Tracking of Training Program

Post Training Evaluation

- Recording & Reporting of Training Sessions

- MIS for Future References & Trainees' Performance Evaluation

- Post Training Effectiveness Mapping

What are we looking for:

Candidate must be:

Product Enthusiast

Must have Exposure in:

- Training Need identification

- Assessment post training

- Competition benchmarking

- Retail experience

- Consumer experience management

Qualification & Experience:

- Must have 4 to 7 years of experience as a Sales trainer in a product focused organization preferably working with lifestyle-centric domestic/international brands.

- Must be minimum Graduate and MBA.

- Candidate should have proven track record in developing & delivering of impactful training content