Cashfree Payments - Associate Director - Relationship Management

- Building relationships with existing enterprise clients.

- Up sell & cross sale of other payments & business development services

- Maintaining relationships by fulfilling client's requirement

- Understanding gap & resolving issues of merchants to avoid transaction disputes and maintain Transaction Growth.

- Execution of Retention Plans for churn merchants on a monthly basis

- Generating new leads for market penetration in Transaction and Gross Monitory Value Tracking & analyzing root cause for transaction drop & resolution of it

- Maintaining brand visibility in across the payments market

- Update merchant about the application, daily report handling & other status Take feedback from the market and analysis of competition.

- Team handling experience is a must, Fintech experience is an added advantage.