Cashfree - Assistant Manager - Inbound Farming

Assistant Manager - Inbound Farming

What You'll Do:

- Maintaining a good relationship with Small Businesses.

- Up sell & cross sell of other payments solutions to existing clients

- Maintaining relationship by fulfilling client's requirement

- Understanding gap & resolving issues of merchant to avoid transaction dispute and maintaining transaction growth.

- Execution of retention plans for churn merchants on monthly basis

- Generating new leads for market penetration in transaction and gross monetary value tracking & analysing root cause for transaction drop & resolution of it

- Maintaining brand visibility in across payments market

- Update merchant about application, daily report handling & other status taking feedback from market and analysis of competition

What Makes You A Great Fit:

- Relevant experience in Account Management, from Fintech background, preferably online payments

- Has fair understanding of payments space

- Strong interpersonal skills and the ability to build rapport with customers by understanding their requirements