CashFlo - Team Lead - SME Sales

About us

Cashflo, true to its name, is on a mission to unlock $100+ billion of trapped working capital in the economy by creating India's largest marketplace for invoice discounting to solve the day-to-day cash flow problems faced by businesses.

Founded by ex-BCG and ISB / IIM alumni, and backed by SAIF Partners, Cashflo helps democratize access to credit in a fair and transparent manner. Awarded Supply Chain Finance solution of the year in 2019, Cashflo creates a win-win ecosystem for Buyers, suppliers and financiers through its unique platform model.

Cashflo shares its parentage with HCS Ltd., a 25 year old, highly reputed financial services company has raised over Rs. 15,000 Crores in the market till date, for over 200 corporate clients.

Our leadership team consists of ex-BCG, ISB / IIM alumni with a team of industry veterans serving as the advisory board. We bring to the table deep insights in the SME lending space, based on 100+ years of combined experience in Financial Services. We are a team of passionate problem solvers and big thinkers and are looking for like-minded people to join our team.

We are looking for someone who loves a challenge, is ambitious, super tenacious and persistent. S/he is a self-starter, thrives in a dynamic, small start-up environment, has a knack for understanding customer needs, and loves to get sh- t done! If you check these boxes - we want to talk to you!

The opportunity

- Solve a complex $300+ billion problem at the cutting edge of Fintech innovation, and make a tangible difference to the small business landscape in India

- Join a high performance, dynamic and collaborative work environment that throws new challenges on a daily basis

- Take on the role of an all-rounder, learn what it takes to start and grow a venture

- Gain exposure to the Fintech space - one of the largest and fastest growing markets in India and globally

Key Role and Responsibilities

- Lead a team of SME Relationship Managers to drive SME sales - Own SME client conversion, transaction volume and revenue targets

- Monitor call quality and productivity of SME Relationship managers and help them continuously improve on the same

- Identify insights from conversations with SME Clients to feed into product roadmap for the company

- Undertake key capability building and growth initiatives for the company from time to time depending on business priorities - execute select initiatives end-to-end

- Use analytical tools to monitor user growth, identify and solve key issues in user adoption

- Liaison with Customer Success stakeholders to drive effective and efficient penetration into supply chains

Skills/ Qualities Required

- Problem solving: Ability to get to the root of problems and come up with logical, practical and effective solutions

- Knack for getting the job done - A combination of grit, hustle and problem-solving skills to deliver results

- Team management: Mentoring, guiding and motivating a team of SME RMs to achieve the desired results

Preferred qualifications

- 5-7 years of experience in remote SME sales + leading SME sales team

- Experience in leading initiatives and delivering results

- Experience in dynamic, fast-paced start-up environment preferred

- Prior exposure to Fintech / Supply Chain Finance / Trade Finance at Financial Institutions a plus

Key details

- Role: Team Lead, SME Sales

- Location: Mumbai

- Compensation: Negotiable based on candidate profile (structured as Fixed + Variable, ESOPs to be considered on a case to case basis)

- Date of Joining: Immediate