Cars24 - General Manager/Senior General Manager - Sales/Business Development - Consumer Lending

Responsibilities:

- Manage the conversion roadmap of digitizing the customer lending journey on product to optimizing the process for faster turnaround and hassle free experience to the end-consumer

- Drive revenue growth from standard financing avenues and explore other value added services

- Funnel management: Optimize drop rates at every step from customer intent to document collection to negotiation of loan term & acceptance and final disbursement

- Responsible for providing best of the customer onboarding experience

- Customer journey (Selling & onboarding) management on product as well as offline

- Responsible for sustaining and growing the revenues with P&L responsibilities covering ROI, value added charges, IRR

- Cross-functional stakeholder management

- Think out of the box, and run various attractive schemes for customers

- Team management for a strong 30+ member team

- Run multiple cross functional projects for funnel efficiency, process improvement, and revenue maximization

We are looking for:

- 5+ years of work experience in the relevant field - Prior Project management/ Program Management/ Team Management experience

- Preferably from Tier-1 undergrad and MBA college

- Looking for a hands-on leader who is willing to get his hands dirty, right from directly interacting with customers who opt for consumer finance or agents who convince customers on the loan terms, to hiring and upskilling the team.

- Strong team handling skills

- Detail orientation and good data analytics skills is a must

- Experience in lending/ fintech/ consumer facing startups would be an advantage